How I Lead a Turnaround: What I Change First, and in What Order
An engineering organization that was legacy on every axis: a monolith, aging unsharded databases, no documentation, waterfall delivery, a closed and siloed culture. I modernized how it worked across people, process and ways of working, from heroics and waterfall to shared purpose, iterative flow, transparency and continuous improvement. Over the year the engagement score roughly doubled, from 30 to 45 to 60.
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